Over 25 years’ experience as a Learning & Development practitioner. Has held interim director and senior management roles for major corporate companies internationally. Steve specialises in the design and delivery of L&D interventions and specialist coaching and training programmes. Adept at managing change, building culture and aligning behaviours with values, leadership and management skills, customer experience, competency framework development and frontline staff support. Spear heading the adoption of new working practices and successful professional development for both individuals and teams.